Kaltura REACH captions are automatically generated for all videos uploaded to your My Media (Kaltura) account. Videos uploaded to your My Media account prior to November 2020 do not have machine captions by default. You can request machine captions for these videos by following the steps outlined below.
1. Click the My Media [1] link from the global navigation.
My Media in Canvas can also be accessed in the course navigation or by clicking the Account link in the Global Navigation and selecting the My Media link that is listed in the fly-out window. For more information, visit the How to access My Media in Canvas guide.
2. Select the title of the video [2] you want to add machine captions to.
3. Click the Actions button [3] and select the Captions & Enrich option [4].
4. In the Service field, select the Machine option [5]. In the Features field, select the Captions option [6].
5. Click the Submit button [7].
Kaltura REACH uses automated speech recognition (ASR) to create machine-based captions for your videos. Machine captions provided by Kaltura REACH are typically 75%-85% accurate and can be edited in the captions editor feature to improve accuracy. For more information about the captions editor, visit How do I edit caption in My Media in Canvas?
Machine-based captioning alone may not produce fully ADA-compliant content. Video owners should review their captioned content and edit where necessary to ensure accuracy. Students with a Center for Disability Access accommodation, should contact the Center for Disability Access to ensure full accessibility of content across their courses.